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**EIS Operations is staffed 24/365 in a facility which includes redundant A/C, Uninterruptible Power Supply (UPS) with backup diesel generator, FM-200 fire suppression, card-key security system, and off-site data storage for disaster recovery. Operations staff also provides campus-wide off-hour emergency support with access to on-call technical staff. If you require assistance please “[Submit a Ticket via myIT](https://itsm.helpdesk.ufl.edu/sc/infrastructure/data-center/data-center-infrastructure)”.**


Helpful Links and Contacts

UF Computing Help Desk Data Center Infrastructure
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