Service Catalog
Communication and Collaboration
Email, Video, Messaging and Workspaces
- A/V Events Support
- Campus Cable TV
- eFAX
- Email Virus Scanning and Spam Filtering - Proofpoint
- Exchange Email and Calendaring
- Gatorlink Email and Webmail
- International TV Channels
- Jabber
- Listserv
- Lync
- SharePoint
- SMTP-Inbound and Outbound Mail
- Videoconferencing - Multiconferencing Support
- Videoconferencing Endpoint Unit Management
Computing Infrastructure
Hosted Services, Mainframe Services and Data Center Facilities
- AIX Computing - NERSP
- Apache Web Hosting
- CNS Departmental Billing
- CNS Support Desk
- Departmental Server Facilities (Co-location)
- File Serving
- IIS Web Hosting
- Mainframe Batch
- Mainframe DB2
- Mainframe Transaction Processing (CICS)
- Mainframe TSO
- MS SQL Enterprise Hosting
- MySQL Database Hosting
- Network Storage and Archive Management (NSAM)
- Operations Center
- Plaza Web Hosting
- RedHat Satellite Services
- SSL Certificate Provisioning for Hosted Customers
- VMWare Virtual Machine Hosting
Data and Decision Support
Data Analytics, Data Warehouse, Reporting
Enterprise Applications
Application management and support for student, faculty and staff, financial and sponsored research related enterprise applications.
Help Desk, Software and Consulting
Account Services, Computing Help Desk, Thesis and Dissertation Support, Laptop and Mobile, Software Distribution
- Account Services
- Departmental Print Services
- Departmental Software Distribution
- Electronic Thesis & Dissertation Workshops
- Electronic Thesis & Dissertations Support
- Enterprise Administrative Application Support
- General Computing Client Support
- Laptop & Mobile Support
- Poster and Photo Printing Support
- Software Distribution
- Software Site License Management
Identity and Access Management
Directory, Authentication and Authorization
Information Security and Compliance
Risk assessment, encryption, intrusion detection
Instructional Design
Online course development, accessibility consulting, media format and course conversions.
Instructional Technologies and Learning Support
Course Management System (e-Learning) support, instructional tools, bubble sheet scanning and scoring
- Anti-Plaigiarism for Classes
- Bubble Sheet Optical Mark Recognition (Scantron) Form Development
- Bubble Sheet Optical Mark Recognition (Scantron) Scanning
- Course Management System
- Instructional Web Conferencing
- Multimedia Discussion Support
- Quiz & Test Creation
- Roster Management for Learning Services
- Secure Browser Support
- Study Tools
- Technical support for Aymara on the Web
IT Internal Services
All services provided in support of Central IT functions. These services will not be visible to the public.
Learning Spaces and A/V Support
Classroom support, A/V design & installation, Computer Classrooms and Labs, Informal Learning Spaces
- A/V Design & Integration
- A/V Equipment Checkout and Rental
- A/V Equipment Purchasing and Installations
- A/V Tier-2 Paid Support
- Charged printing for desktops, laptops, and mobile devices
- Classroom Assistance
- Classroom Response Systems (Clickers)
- Classroom Technology Maintenance
- Computer Classrooms
- Computer Labs
- Learning Space Design
- Lecture & Presentation Capture - Camtasia Relay
- Lecture & Presentation Capture - Mediasite
- Lecture & Presentation Capture - Videoconferencing
- Proctored Testing Lab
- The Hub
- Videoconferencing Facilities
Networking
Core and Wireless Networking, Wall-plate, Domain Name Services
Research Computing and Support
Computing infrastructure and other technology tools and capabilities to support the research needs of UF faculty and staff.
Telecommunications
Line Service, Long Distance, Conference Calling and other Telecommunications services
Training
Technology Workshops, Seminars, Online Training Opportunities
Web Services, Design and Media
Web services and tools, digital media streaming and capture, web design
- Blogs and Wikis: Design and Integration
- Graphic Design
- Lecture & Presentation Capture - Camtasia Relay
- Lecture & Presentation Capture - Mediasite
- Lecture & Presentation Capture - Videoconferencing
- Media Storage Accounts
- Podcasting - iTunes U
- Rich Media Streaming - Mediasite
- Student Organization Web Support
- Web Page Creation
- Website Accessibility
- Website Planning
